What happens when I fall in the dark?
The Nobi lamps are equipped with infrared LEDs and can detect a fall (or burglary) even in complete darkness.
When does Nobi open the door?
In the event of a fall or when the panic button is pressed, Nobi will inform the trusted contacts. These contacts also receive a link to unlock the door for 4 hours. This can also be done remotely so that help can be let in.
What can Nobi do if I don’t fall but still need help?
In addition to a fall, it can of course happen that you need other help. At that moment you can press the wireless panic button and Nobi will contact your family. A call will be set up through the lamp so that they can immediately hear what is going on.
What if my family or caregivers are unreachable?
Nobi will first ask you if you have fallen, if you answer yes or if you do not respond, Nobi will contact your trusted contacts. You can set these up yourself.
However, if none of your trusted contacts answer, Nobi will put you in touch with a dispatch team. They will listen to you and, if necessary, provide you with appropriate help.
How does Nobi guarantee my privacy?
Nobi smart lamps are equipped with a powerful processor that allows the images to be analysed in the lamp without being sent to the cloud. The lamps only communicate events such as falls, burglaries and smoke detection. The option to share images in case of emergency is determined by the resident. He/she also decides who has access to their data and alerts.
What happens with the data Nobi generates?
This data is stored with greatest precaution in our cloud and remains your property. Nobi uses this data to learn patterns in order to detect noticeable changes in key aspects and alarm when necessary. Important to know is that there are no real images saved, only abstract poses guaranteeing the highest possible privacy and anonymity.