We are looking for

Customer Service Officer

Department(s): Customer Support

|

Location(s): HQ

Who are we?

At Nobi, we believe that life should remain qualitative as we age, whether we continue to live at home or move to an assisted living facility. Looking at the rapidly increasing ageing population and the expected shortage of caregivers, it is time to shed a radically new light on the future of elderly care. And that is what Nobi is all about.

We have developed an everyday object – a smart lamp – that uses groundbreaking technology to address one of the biggest challenges of our time. We are looking for people to help us spread this light, each from their own expertise. 

We are looking for: Customer Service Officer
(fulltime)

  • Assisting and guiding clients (elderly/family/caregivers) during installation at their homes or residential care centres;

  • Point of contact for questions after installation;

  • Contacting customers by telephone;

  • Contributing to the structural set-up of the Customer Support department (manuals, FAQs);

  • Follow-up of support requests in the digital tools.

who are you?

  • You have a bachelor’s degree or equivalent through experience.
  • You have a background or interest in healthcare; helping and supporting people is in your blood.
  • You have a talent for conveying information in ‘human language’
  • You enjoy working with current software packages and digital tools
  • You are hands-on
  • You take initiative and you like to make a difference
  • You are flexible and can cope with change
  • You express yourself fluently and clearly, both orally and in writing, and this in Dutch and English

We offer

Young, ambitious start-up going into scale-up

A driven, enthusiastic, and dynamic team

Autonomy and open communication

Opportunity to grow w/ the company

Trying to make a difference on a societal level

HQ easily accessible with train and car

Competitive salary with extra advantages

Application Form

If you believe you would be a perfect fit for Nobi and are confident that you can fulfill and grow in this position, we invite you, enthusiastically, to fill out this application form!

You would rather just send an e-mail?
Your go-to contact person
: conny@nobi.life

We only use your data in connection with your application. Your data is safe with us and will never be shared with third parties.